Shipping

* NZ-wide free shipping applies to mainland New Zealand only. We do not ship to any off shore island such as Waiheke or Kawau etc.

 

Shipping of large furniture items (such as armoires, sideboards, coffres and dining tables).

To keep our larger items of furniture safe, particularly as they are antique as well as heavy we send these items by  'over the threshold' delivery rather than standard freight.  This is where each item is placed inside a cage for extra protection whilst being transported and is also delivered inside the purchasers premises.

Shipping excludes any insurance and is shipped at the owners risk. We recommend insuring your item(s), and we can provide you with a quote. Once the item has been collected from All Things French, it is no longer our responsibility.

 

Delivery is estimated to take up to 10 working days, as it is dependent on the schedule of the freight company.  All pickups are usually made on a Thursday or Friday.

Other furniture or large decor items

For other furniture or larger decor items we use standard freight. All pickups are generally made on a Thursday or Friday.

Purchasers are welcome to organise their own shipping, and a time suitable to both the shipper and All Things French must be organised by you.

 

We recommend you also include insurance for more expensive items, contact us for a quote or you can organise your own.

Small items

We use both Aramex Couriers and NZ Post for our smaller items and will have the item ready for pick up within 24-48 hours of order.  Delivery is usually made within 5 working days from pick up. Please note, delivery times can vary depending and are dependent on the providers delivery systems.

 

A signature will be required and delivery is only to physical addresses, not PO Boxes. Please provide 'authority to leave' in the Notes section of the checkout if applicable.

Collection

Our warehouse is located in Wanaka area, therefore collection by those in the region may be arranged at a time convenient to All Things French.

Insurance and responsibility

Shipping excludes any insurance and is shipped at the owners risk. We recommend insuring your item(s), and we can provide you with a quote. Once the item has been collected from All Things French, it is no longer our responsibility.

We do not ship internationally.